What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    My forms are disappearing from my account.

    Asked by completion on October 31, 2013 at 10:01 PM

    For whatever reason my forms in my account keep disappearing. How come everytime I login this happens? I have made many inquries on this same issue. username is: completion

  • Profile Image

    Answered by khrisell on October 31, 2013 at 10:21 PM


    Upon checking your account, I am able to see your account properly and all your form.

    May we know if you are having any error message upon log-in?

    Also, may I know the browser you are using?

    I have tested your account using Chrome and IE browser.

    I also cleared your Form caches, please clear your browser cache and cookies, if problem persists after that, please let us know and we'll check further.

    Thank you for raising your concern.