What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Indefinite "Please wait..." when I submit form

    Asked by sukkahcity on June 17, 2010 at 11:45 AM
    I have created a new form that works fine on JotForm, but having copied and pasted the source code into my web site, it no longer works. Whenever I click the "submit" button, it changes to "Please wait..." and stays that way indefinitely.
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    Answered by sukkahcity on June 17, 2010 at 07:42 PM
    This is is only a problem when I cut and paste the HTML. If I simply embed <script src=... , it works fine.
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    JotForm Founder

    Answered by aytekin on June 22, 2010 at 03:34 AM
    Yes, it is better to use the short code.

    "Please wait" problem happens if the javascript is broken. Your editor has probably changed something when you copied the full source code.