Payment integration: use custom data field when using sell subscription payment type

  • xiashiyang1993
    Asked on January 30, 2021 at 12:35 PM

    The custom data field is only available when the payment type is "sell products".

    When the payment is "sell subscriptions", the custom data field is no longer availble.

    We really need this feature to be done.

  • Girish JotForm Support
    Replied on January 30, 2021 at 8:18 PM

    Yes, the custom data field is not available when you use the "Sell subscription" option on the payment field.

    Let me escalate this as a feature request to our back end team. We will not be able to provide an ETA, but once the feature gets implemented, we will let you know via this ticket.

  • Bruce Xia
    Replied on January 31, 2021 at 3:05 AM

    Hi thanks for the fast reply.

    And more on that, it will be great if there can be multiple custom fields available instead of just one.

    I know a Stripe API call can have unlimited number of metadata fields, so there should not be any limitation.

  • Girish JotForm Support
    Replied on January 31, 2021 at 6:55 AM

    Hello Bruce,

    Thanks for the details.

    Your request has been forwarded to our developers.

    When this feature gets implemented, we will inform you via this ticket.