Form Language > Form Warnings: Error message translation not showing

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    elet
    Asked on January 31, 2021 at 07:25 AM

    Hi, the multiple submission error message is still showing english text even though SK language is selected and it's translated.

    It's working ok in test form though.

    (all fields are optional for testing)

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    BDAVID
    Answered on January 31, 2021 at 02:03 PM

    Thank you for contacting us. I tested your test form, and it worked fine. The configuration appears to be the same in both forms:

    125985_testform.png

    125987_form.png

    I have cleared your forms cache, could you please test again, and let us know if it works?

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    elet
    Answered on February 02, 2021 at 06:45 AM

    Unfortunately it's still showing the english text. I've tested it on a PC and two phones. I can share any system information if it'll help you.

    The submit page is also missing viewport meta tag, so it's not responsive.

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    gerardw
    Answered on February 02, 2021 at 07:53 AM

    I checked your form, but the form warning language was not yet changed.

    Please go to the Form warning section in your Form settings:

    1612270295_60194ad7cf29f_0202_9.pngAfter that revise the text with the translated sentence:

    1612270330_60194afa9e0cb_0202_8.png

    Please change this on your form.

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    elet
    Answered on February 03, 2021 at 10:34 AM

    Thanks, that worked. It was changed in the translation, but that translated text wasn't used for some reason (a bug ?). At least I have a workaround.

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    BDAVID
    Answered on February 03, 2021 at 12:33 PM

    Hi, it must be an isolated bug specific to that form. I tested one of my forms, and the error message showed in the language that I selected:

    1612373336_601add585f899_errorMessage.gi

    If your form will be used only in Slovak language(which appears to be the case, since all form fields are in Slovak), there is no need to use the translation, you can simply translate the original form warnings directly as shown on my colleagues previous example.

    However, if you will be using both languages, English as your forms original language and Slovak as the second language, then we can report this issue, so the error message shows in the translation that you will set up.