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Angela GoffAsked on January 31, 2021 at 6:37 PM
Hey there I need help immediately please. I have a form that no one can upload a picture to. Can you please help?
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Jessica JotForm SupportReplied on January 31, 2021 at 10:02 PM
Hi Angela, thank you for reaching us.
Could you kindly let us know which forms are you referring to? If you are embedding your form in your website, kindly share with us your website URL too.
We await your response.
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angelagoffstylingReplied on February 1, 2021 at 2:33 PMHey there
It's the form "are you ready for your dream hair?"
Yes it's in my website as well.
https://www.angelagoffstyling.com/
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Jessica JotForm SupportReplied on February 1, 2021 at 8:06 PM
Hi angelagoffstyling, thank you for providing us with your website URL.
I was unable to recreate the issue from my end.
Could you tell us which browser/device are you using, that caused you unable to download?
Kindly try it again too, it may be temporarily.