GoCardless: Receiving "Redirect error" on submit

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    Asked on February 01, 2021 at 01:00 AM

    Hi, I have a go cardless account and am trying to create a payment link from a form but keep getting the Access Token not active error. This is the first time I'm trying to do this so I may have made a (or several!) errors.

    Can you please let me know if there is something I need to change within Jotform or in go cardless.


    Pola Alex

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    Answered on February 01, 2021 at 03:02 AM


    Thank you for reaching out.

    I do not see any forms on your account polaalex1337.

    Could you please give a link to the form so we can assist you further?

    Hope this helps.

    Do not hesitate to reach out if you need further assistance