What happens after the limit of responses is reached?

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    Jason Ruffell Smith 
    Asked on February 01, 2021 at 01:04 AM

    Hi there,

    We are considering the plans you offer and wanted to clarify what happens when the total number of responses in a given month is exceeded. Does the form / account stop taking submissions or are credits taken from the following month?

    Thanks,

    Jason

  • Profile Image
    Gaetan_B
    Answered on February 01, 2021 at 02:44 AM

    Hello,

    Thank you for reaching out.


    When you reach your limit, the form will simply change to a message saying that "This form is over-quota" and in your account, you will be invited to upgrade to a higher plan.


    Hope this helps.

    Do not hesitate to reach out if you need further assistance