What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Forms on iPhone/smartphones

    Asked by Patrick Burnett on November 01, 2013 at 12:59 PM
    My boss asked me to post our current giveaway contest on our mobile website. I used the same one I'm using on our desktop version. We are getting complaints that people are having trouble entering info. Is there a better way to do mobile forms via jot form? The address is http://lrkidsdirectory.com/Contest_mobile.htmlThank you.
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    JotForm Support

    Answered by ashwin_d on November 01, 2013 at 02:32 PM

    Hello Patrick,

    Upon checking your form I was not able to find any issue in your form. It would be appreciated if you could ask your user on what problem they are facing.

    Unfortunately, there is no better way of embed your form for mobile browser. We suggest you to embed your form using iFrame.

    Our forms are already mobile optimized and if you have any issue we can provide you custom mobile browser  specific css code.

    We will wait for your response.

    Thank you!