issue with forms

I don`t get my forms. I had paid the fees for JotForm Bronze Plan. What is the problem?

Thanks,

Judit

Hi Judit, we would gladly assist you via this support ticket.

May we know the issue with your form?

Do you need assistance with a specific form, can you please share the Form URL?

Looking forward for your response.

https://eu.jotform.com/myforms/
During 1,5 month I got nothing, only today I got 2 forms after I paid the
fees.
JotForm ezt írta (időpont: 2021. febr. 1., H, 10:19):
...

Today I sent email from JotForm page too. I have not got response yet.
Judit Ur-sipos ezt írta (időpont: 2021. febr.
1., H, 10:28):
...

I can see that you have two forms in your account.

To clarify, you're not receiving any submission data in your form?

Did you receive a notification email regarding a submission but the submission is not showing in the submission table?

May we know if your form is embedded to a web page?

Looking forward for your response.

I had only filling forms with 2020.12.21. date and today I got 2 forms, but
I know that more people fill the forms. Please help me! I paid for fees? I
need this forms for my work.
Thanks
JotForm ezt írta (időpont: 2021. febr. 1., H, 12:19):
...

I would suggest testing a submission using your form to check if you're receiving a submission at your end.

Let us know how it goes.

My forms are working now. But I didn`t get earlier forms after 2021.12,21.
I know that people filled my forms in January.
JotForm ezt írta (időpont: 2021. febr. 1., H, 14:25):
...

Hello,

As I have verified, you have received two submissions this month, February 2021, on the Várandósság form. 

If you are referring to the email notification not being received in your inbox, I think it's because your email address is in our unsubscribe list, and I have removed it from that list.

For reference: How to Remove Your Email Address from Bounce List - JotForm

Kindly provide us with additional information regarding the issue you are experiencing or the form's direct link to assist you further.

Thank you.

Hello!
Now it works good after 1st of February, but forms from January
disappeared:(
JotForm ezt írta (időpont: 2021. febr. 7., V, 19:00):
...

Hi there,

It seems like you haven't confirm yet which form is having the issue. Is this the form you are referring to https://www.jotform.com/form/202791133809052?

If you are referring to a different form, kindly share with us which form so we can check further.

Here's where you can find the form URL: https://www.jotform.com/help/401-where-to-find-my-form-url

We will wait for your response.