Country Code Widget - Digit Accepting

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    priyamanjunath
    Asked on February 01, 2021 at 03:00 AM

    Dear Team,

    The contact number of pakistan is 10 digits and the widget country code only allows 9 digits for Pakistan.

    Please check and confirm



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    Johann_A
    Answered on February 01, 2021 at 05:32 AM

    Hello !

    Thank you for contacting us on this matter.

    Let me escalate this ticket to our backend team so our developers can review the issue. We will inform you of updates for this. 

    In the meantime, please consider using different field types to collect phone numbers.

    Thanks.

    Johann

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    priyamanjunath
    Answered on February 02, 2021 at 06:37 AM

    Dear Team,

    Please let us know if this is fixed.

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    gerardw
    Answered on February 02, 2021 at 07:21 AM

    We apologize for this inconvenience.

    Our developers are working on the issue and as soon as there is an update we will let you know via this ticket.

    If your clients are only based in Pakistan, why don't you try using an Input mask on a Short text field with numeric validation in the meantime:

    1612268473_601943b912b33_screencas020220

    Would this help in the meantime?

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    hayk
    Answered on February 03, 2021 at 06:06 AM

    We are sorry for the inconvenience caused to you. We have updated the widget and the problem has been resolved. Please clear your browser's cache and check out the widget once again. Let us know if the issue persists. Thank you for reporting the issue.

    1612350362_601a839a82e0a_CC.png

    Regards,

    Widgets Team