Getting warning "Gray (disabled) fields cannot be used as a condition trigger point"

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    carolynmay10
    Asked on February 01, 2021 at 04:32 AM

    Hi there,

    I need to be able to test for State values in an Address field group. I'm doing this by copying the address to a Form Calculation Field, as per this answer...

    https://www.jotform.com/answers/1252167-Conditionally-send-emails-based-on-zip-code-value-on-the-Address-Field

    This seems to work ok, however I'm getting the warning "Gray (disabled) fields cannot be used as a condition trigger point".

    Given that the trigger actually works, why is the warning generated? And if I'm not meant to use a disabled field, how can I check for the State?

    Your help is much appreciated! Thanks!

  • Profile Image
    Richie_P
    Answered on February 01, 2021 at 07:17 AM

    The warning/info is just to inform that disabled fields cannot be used as a trigger point if the field is empty.

    However, as the field has value, the condition should work.

    1612181782_6017f116dfa50_1.png

    If you need further assistance, let us know.

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    carolynmay10
    Answered on February 01, 2021 at 06:41 PM

    Thank you! :-)