Account suspended

  • Profile Image
    Paz Duggal 
    Asked on February 01, 2021 at 06:10 AM

    Hello my account has been suspended and I have spent all morning creating a form that I now don't know if it has been saved or not. Please can you help urgently?

  • Profile Image
    claire
    Answered on February 01, 2021 at 07:43 AM

    Your account is suspended. The form 210283744406351 was found on your account and flagged as the fake loan offer.

    Can you give us more information that you are associated with this company/store?

    We understand this might not be the case with your form, yet we had to act according to the general rule to be in compliance with our Terms: You agree that you will not use the Jotform Service or any form(s) you create using the Jotform Service for scamming purposes to attract, lure, or illegally obtain payment of any sort from others by unjustifiable means such as posting a Jotform form as a money-making program on a classified ads site as an example of that. Any account reported or found doing so will be immediately suspended.

    In order to reactivate your account, kindly provide us the following information:

    1. The URL where your forms are used.

    2. Your website or proof of affiliation to a legitimate institution.

    3. Share with us a document that will prove that you're authorized to use the said logos.

    We also need you to change your registered email to a corporate one to avoid getting flagged again by our phishing detector.

    Send these proofs to reviewers@jotform.com with Thread #2863665 as your subject. We will let you know about the status of your account after a thorough review of your proofs.

    Or, we can just remove the fields and lift the suspension of your account.

    Looking forward to your response.

    Thanks.