-
innOVeetAsked on February 1, 2021 at 6:55 AM
Hi, I have a form but there are very few visitors finalising the form. I like to understand where visitors drop off. How can I see this?
This is not available in the standard form analytics.
Thx in advance
best regards
Otto
-
Richie JotForm SupportReplied on February 1, 2021 at 8:37 AM
Unfortunately, it is not possible to get the analytics on where your visitors drop off .
Currently, we can only get the data of the form views but not the data on what field the user last answered before not completing the form.
https://www.jotform.com/form-analytics/
-
innOVeetReplied on February 1, 2021 at 8:46 AM
hmm that's a pitty. Can you propose this a new feature?
-
roneetReplied on February 1, 2021 at 10:12 AM
If you need further analytics for your forms, try using Google Tag Manager and Google Analytics.
https://www.jotform.com/help/1076-how-to-track-online-form-submissions-using-google-analytics
Let me forward this to our backend team as a feature request to track the visitor's drop-off in the Form Analytics page.
Thanks.