Password reset page not available. Help!

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    Virginia Whelan 
    Asked on February 01, 2021 at 07:41 AM

    Password reset page not available. Help!

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    Sigit_W
    Answered on February 01, 2021 at 09:05 AM

    Hi,

    Thank you for contacting support.

    Regarding "Password reset page not available."

    I checked from our backend, your account VirginiaWhelan status is Active.

    You can change the account password from the account settings page.

    • Go to your account settings

    1612188295_60180a871e4d6_


    • On the Account tab, you have the option to edit your account Password.

    1612188003_60180963afe98_


    If you forgot your password, or you haven't set one before (i.e. sign up using email) and you want to set a password on your account, then please follow the steps mentioned in our guide on how to reset Jotform account password.

    Related guide: https://www.jotform.com/help/489-how-to-reset-jotform-account-password

    Please give it a try, and let us know if you need further assistance.

    Regards.