New changes to form not printing

  • mcaswv
    Asked on February 1, 2021 at 9:22 AM

    Hello. We use your forms for our applications at The Marshall County Animal Shelter. I recently changed a couple questions on our cat application. For some reason the with cat application, the changes show up when you fill it out but when we receive the email it has the old questions but no answers. If you look at the bottom half starting at the current pets you can see the difference.

    Jotform Thread 2864038 Screenshot
  • Ariel JotForm Support
    Replied on February 1, 2021 at 10:29 AM

    Hello,

    If you're referring to your Email Notification, try to delete it and then add a fresh one, see if the issue persists.

    Give it a try and let us know how it goes.