Payment Field: Calculate shipping costs based on the address the package will be shipped to?

  • Profile Image
    uofscalumni
    Asked on February 01, 2021 at 10:18 AM
    Is there a widget that can be added to calculate shipping costs based on the address the package will be shipped to? For example, I live in Columbia, SC and would like my package shipped to me (which is local) so the cost will be minimal compared to the person who wants the package shipped to them in California. Does that make sense?
  • Profile Image
    Jovanne_A
    Answered on February 01, 2021 at 10:30 AM

    Hi, thank you for contacting Jotform support.

    I'm afraid there is no available widget or an option to calculate the shipping cost automatically based on the user's location. Setting up a shipping cost through a payment field is only possible per product item or transaction.

    Guide: https://www.jotform.com/help/304-How-to-Add-Shipping-Cost-to-Payment-Forms

    However, this can be done when you use the basic fields like dropdown or radio buttons for your products and manually assign a condition to calculate the cost per location. Please refer to the steps outlined by my colleague here.

    I have already raised a feature request ticket to our developers to add an option in the Payment Field to calculate the shipping cost based on the user's location.

    Please note that we can't give an ETA for when this will be implemented. Feature requests depend on the workloads of our developers and popularity among our users. But rest assured, we will inform you via this thread once this feature becomes available.

    Let us know if you have any other questions or if you need further assistance. We will be glad to help you.