HIPAA: How to use the field manager app?

  • znhealthcare
    Asked on February 1, 2021 at 10:23 AM

    its not working. i added the app. i click select forms to begin. it opens a pop up and says something went wrong. is there any other way to merge multiple forms to one. or simply can i copy paste form questions from one form to another?

  • Kevin Support Team Lead
    Replied on February 1, 2021 at 12:35 PM

    This happens since your account is HIPAA compliant and the app is not currently compatible with HIPAA accounts, I'm opening a feature request for this, but we cannot provide an ETA, we will however keep you updated via this ticket.

    Also, I'm afraid that there is not another alternative app.

    Thanks.

  • znhealthcare
    Replied on February 4, 2021 at 5:51 AM

    Thanks for the response. If HIPPA is the case, than can you advise how do I remove HIPPA from my account? Is it possible that I could remove HIPPA, do the the field merge and enable HIPPA again?

  • Johann_A
    Replied on February 4, 2021 at 7:27 AM

    Greetings,

    You can remove Hippa compliance from your account.But for a specific form only you cannot do that. 

    You can remove HIPPA compliance by checking Data section under this link.

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    Thank You!