Pagebreaks does not have enough height to display properly

  • Profile Image
    GeoArm
    Asked on November 01, 2013 at 04:31 PM

    The errors I am experiencing are on page 2 and 3. These pages are being prematurely cut off before the designated pagebreaks (since these pages are rather large). The only way to get to the bottom of page 2 is to tab down to the bottom (however, the average person would not know this) and this is resulting in many customer complaints.

     

    I look forward to suggestions so my form is corrected asap, and appreciate the ideas/help.

     

    Thanks all.

  • Profile Image
    Cesar
    Answered on November 01, 2013 at 05:32 PM

    Hello, 

    It seems the form has been embedded without the neccesary amount of height for those pages, what you would need to do in this case would be to increase the height on the iFrame code:

    From this:

    <iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://secure.jotform.co/form/32805613341851" frameborder="0" style="width: 100%; height: 1167px; border: none;" scrolling="no"></iframe>

    To this:

    <iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="//support.jotform.com/form/32805613341851" frameborder="0" style="width:100%; height:3600px; border:none;" scrolling="no"></iframe>

    This should allow the form more space for those pages to display properly.

     

    Do try it out and let us know if you need further support. Thank you.

  • Profile Image
    GeoArm
    Answered on November 01, 2013 at 05:42 PM
    Thanks you very much,

    We will be working on this (reattaching the code with allocated height needed) through the night and appreciate your response before the weekend occurs.

    Sincerely,

    Blake Rosenthal
    Vice President

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    GeoArm Security Solutions
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    Cesar
    Answered on November 01, 2013 at 06:42 PM

    You are welcome, if you do need further assistance, do let us know. Have a great weekend.