Verify your email address message

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    Victoria_McHugh
    Asked on February 01, 2021 at 12:41 PM

    Cant log on as keep getting asked to verify login - please help!

    1612201356_60183d8c30b3b_

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    Bojan_J
    Answered on February 01, 2021 at 03:41 PM

    Greetings.

    Did you receive an email to verify your email address? Can you click on the link provided there? If you didn't, please make sure you check your spam folder as well. If it's not there please click on the Verify Your Email Address button from the screenshot. Can you follow instructions from there?

    Thank you for your cooperation.

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    Victoria_McHugh
    Answered on February 01, 2021 at 03:44 PM

    Hi

    I received several emails and clicked on all the links but none verified my email. Can you advise further?

    Thanks

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    EltonCris
    Answered on February 01, 2021 at 09:24 PM

    I just checked your account and it says already verified so I believe you're all good now. If you have any other questions, let us know.

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    Victoria_McHugh
    Answered on February 02, 2021 at 02:36 AM

    Nope; it’s still asking me to verify my account!