Why is my account down?

  • Nancy
    Asked on February 1, 2021 at 12:57 PM
  • John Support Team Lead
    Replied on February 1, 2021 at 4:57 PM

    Hello Nancy - I have reactivated the account. I can see it has been suspended as some of the emails coming from your forms were tagged as SPAM, although it has been a false-positive tagging. I have whitelisted the forms.

    Please try logging on again and let us know if you need further assistance.