What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form templates not working

    Asked by stevevaus on November 01, 2013 at 07:14 PM

    I've tried several times to choose a template for a contact form - click use form - it says it's working then my work space is blank.

    contact form template
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    JotForm Support

    Answered by Mike_T on November 01, 2013 at 07:21 PM

    Thank you for contacting us regarding the issue with the form templates.

    The problem has been escalated to our Development Team.

    We will get back to you with update on this thread as soon as we have any news.

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    Answered by stevevaus on November 01, 2013 at 07:33 PM

    I have tried with Safari and Firefox - same result.

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    Answered by Cesar on November 01, 2013 at 09:04 PM

    Thank you for your input. This is useful information for our developers. Once they have any news in regards to the issue at hand, they will let you know through this thread. 

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    JotForm Founder

    Answered by aytekin on November 01, 2013 at 09:38 PM

    The problem is now fixed. It has been caused by some code changes our developers made. Sorry about that.