Unable to download form

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    Eva_Juhan
    Asked on February 01, 2021 at 02:19 PM

    I cant download forms 

    whenever I go to my inbox, open a form and click on the download link, nothing happens.

    I tried different computers and browsers, also different locations with no internet restrictions

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    JohnRex
    Answered on February 01, 2021 at 07:50 PM

    I tried logging on to your account and can't find any forms there.

    1612227022_6018a1ce851da_

    Can you share a link to one of the forms you're referring to so we can check?

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    JohnRex
    Answered on February 01, 2021 at 07:52 PM

    Also, I did see you are receiving an email from another form that does not belong to your account. So when you say "INBOX", are you actually referring to the Jotform Inbox or your email's inbox? Can you share the download link here as well?