I took an online class but have yet to receive the email with the certificate in it

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    msnicolemarie2018
    Asked on February 01, 2021 at 03:49 PM

    I took an online class for decision-making and I have yet to receive the email with the certificate in it and I need it for court tomorrow

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    Sigit_W
    Answered on February 01, 2021 at 09:50 PM

    Hi,

    Thank you for contacting support.

    Regarding "I took an online class for decision-making and I have yet to receive the email with the certificate in it and I need it for court tomorrow"

    I checked from our backend, currently your account has one form named Course Registration Form with zero submission data.

    1612233575_6018bb67e232a_

    If you have filled a form created by someone else. Jotform provides the option to set up an autoresponder email, but it depends on the form owner, did or did they not want the submitters to get a copy of the data they have submitted on their form.

    To contact the form owner regarding your submission, kindly reply to the email you received after submitting the form.

    If you didn't receive any email from the form owner, could you please kindly inform us the page URL for further checking.

    Regards.