We are getting feedback from Mac users that they are having difficulty

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    CARST
    Asked on February 01, 2021 at 03:51 PM

    We are getting feedback from Mac users that they are having difficulty completing our forms. Do you have insight into this.  It doesn't seem to be consistent. When we test on Macs we know it works.

    Thanks,

    Pam Warkentin,

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    VincentJay
    Answered on February 01, 2021 at 10:01 PM

    Hello,

    Are you referring to this form? https://www.jotform.com/210194309466254

    May we know what error message they're getting so we can investigate it further?

    Is the form embedded on a website? If yes, please share the website link so we can check it too. We'll wait for your response. Thank you!