Additional information on account

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    Sammy_Martin_smartin
    Asked on February 01, 2021 at 04:14 PM

    Good day, I previously submitted questions and they where answered. I have approval from my client to purchase the Silver Account since this will be used for HIPAA forms. My new question is, Do I set up the account for my client as his IT representative or does he have to do this. This is for a Optical Center. Thanks


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    Sigit_W
    Answered on February 01, 2021 at 10:34 PM

    Good day to you too.

    Regarding "I have approval from my client to purchase the Silver Account since this will be used for HIPAA forms."

    I checked from our backend, you recently upgraded your account Sammy_Martin_smartin to Silver yearly plan and enabled HIPAA. Your account is active and good in standing.


    Regarding "My new question is, Do I set up the account for my client as his IT representative or does he have to do this. This is for a Optical Center."

    Afaik it is not possible to have others create a form within your account. However, you can have others edit the form as a Form Collaborator.

    Related guide: https://www.jotform.com/help/419-understanding-form-collaboration

    I hope that helps. Let us know if you have further questions.

    Regards.