I can't get the mobile version to work right.

  • Paul_Bennett_info
    Asked on February 1, 2021 at 4:54 PM
    I can't get the mobile version to work right. The form fields fall off of the edge and the buttons don't line up right at the bottom. In the preview online in the phone/tablet emulator, it looks perfect. I don't know if it's an iframe thing or maybe the background. I took out the background since it was an image. I also thought that maybe the logo at the top was throwing it off so I changed that and it still doesn't look good. Any ideas?
  • Jovanne JotForm Support
    Replied on February 1, 2021 at 5:28 PM

    HI,

    I've checked your site on the mobile view, and I could see the issue. As further checking, the form is embedded within another iframe of your page. The form seems to be showing fine on this page: https://www-yourtunesnow-com.filesusr.com/html/97a4d5_61e958e8c97410b375eb3f1bbca6f4df.html.

    Could you please try embedding the form directly to the page?

    1612218213 60187f65090b1 5 Screenshot 10


    Please give it a try and let us know how it goes.


  • Paul_Bennett_info
    Replied on February 7, 2021 at 8:38 AM

    Jovanne,

    Thank you! That worked. I truly appreciate you taking the time to help me and for an amazing product. I really enjoy the product and it's so easy to use. Thank you!!!!