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Natasha KojicAsked on February 1, 2021 at 6:06 PM
I have received an email from you to natashakeymedia1@gmail.com and the payment but I am not receiving an email to reset my password
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Girish JotForm SupportReplied on February 1, 2021 at 11:46 PM
Hello Natasha,
There is no regular account linked to this email address Natashakeymedia1@gmail.com. It is linked to a Guest account and hence you are not receiving the email.
However, I can see that you are receiving form submissions to this email address. But, the form is located in another account 2762***65wzx which is linked to 2762***65wzx@gmail.com. So when you reset the password of this account the reset link will be sent to 2762***65wzx@gmail.com.
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yxcspeedwayReplied on February 1, 2021 at 11:58 PM
WHY NO ONE IS RESPONDING TO ME??? I AM PAID THE WHOLE YEAR AND I DONT GET ANY SUPPORT?????
PLEASE RESOLVE THE ISSUE., CANNOT PROCEED WHEN OUR CUSTOMER CLICK NEXT!!! OUR BUSINESS IS GREATLY AFFECTED
SEE THIS LINK
https://form.jotform.com/210112724589453
Page URL:
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Natasha KojicReplied on February 2, 2021 at 12:11 AMI do not recognize that email
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Girish JotForm SupportReplied on February 2, 2021 at 1:18 AM
Sorry, but as far as I can see that form belongs to the account 276221765wzx@gmail.com.
You have been getting notification emails for this form https://www.jotform.com/form/203617219197257.
You may need to contact this form owner directly to gain access into the account.