Can't access account and forms.

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    Chelly_Crawford
    Asked on February 01, 2021 at 08:32 PM

    hello, i have upgraded and now im not allow to get into the form or to share the form that has already been made. which has slowed me down and stop the production of my work. this is the second attempt to get help wit this issue

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    Kenneth_C
    Answered on February 02, 2021 at 01:45 AM

    Thank you for reaching support,

    Upon checking the account username Chelly_Crawford, I was able to access it as well as its forms:

    1612247870_6018f33eda81c_f1.png

    Were you referring to a different account? If so, kindly share with us the Username, Email address, or the Direct Form link associated with that account so we can check.

    Best.