Cannot click 'Next' on my form.

  • BethanyFrazier
    Asked on February 1, 2021 at 9:33 PM

    We cannot click 'Next' on our form. We are launching our business now and cannot afford to lose any clients because they cannot fill out the form.

    Also our form is very long so we need them to be able to complete without constantly refreshing.

    We have a client with this problem and when testing on my phone, I also cannot click 'Next' but I was able to click next on my computer browser so it's not consistent.

    I've read other people's similar question and the solution is to code the form with the iframe; however, the forms on our website are coded with the iframe already.

    Please help ASAP.

  • Elton Support Team Lead
    Replied on February 2, 2021 at 1:35 AM

    We are truly sorry for the inconvenience this has caused. The problem is now fixed. Your forms should work fine now as usual.

  • BethanyFrazier
    Replied on February 2, 2021 at 10:36 AM

    Wow, thank you!!