Cannot click 'Next' on my form.

  • Profile Image
    BethanyFrazier
    Asked on February 01, 2021 at 09:33 PM

    We cannot click 'Next' on our form. We are launching our business now and cannot afford to lose any clients because they cannot fill out the form.

    Also our form is very long so we need them to be able to complete without constantly refreshing.

    We have a client with this problem and when testing on my phone, I also cannot click 'Next' but I was able to click next on my computer browser so it's not consistent.

    I've read other people's similar question and the solution is to code the form with the iframe; however, the forms on our website are coded with the iframe already.

    Please help ASAP.

  • Profile Image
    EltonCris
    Answered on February 02, 2021 at 01:35 AM

    We are truly sorry for the inconvenience this has caused. The problem is now fixed. Your forms should work fine now as usual.

  • Profile Image
    BethanyFrazier
    Answered on February 02, 2021 at 10:36 AM

    Wow, thank you!!