Next Button is Not Working?

  • Profile Image
    gypsymoonvapinbrews
    Asked on February 01, 2021 at 11:10 PM

    Hello There,

    I am having problems submitting the form, This issue just started happening today. If i fill out the form and then hot submit it is not submitting, it is also erasing so of the information I put in. I also notice that i cant hit the forward button if i go back to some pages.

    please tell me why this started happening.

  • Profile Image
    EltonCris
    Answered on February 02, 2021 at 02:42 AM

    We are truly sorry for the inconvenience this has caused. The problem is now fixed. Your form should work fine now.

  • Profile Image
    gypsymoonvapinbrews
    Answered on February 02, 2021 at 09:13 AM

    Hello,

    The next button is still not working on the form.

  • Profile Image
    Amjad_A
    Answered on February 02, 2021 at 11:00 AM

    Hi,

    I have checked the next button on the form, however, it is working fine on my end now. I have cleared your form cache. Can you please give it a try and let us know?

    We would be glad to assist you.


  • Profile Image
    gypsymoonvapinbrews
    Answered on February 02, 2021 at 10:57 PM

    Hello,


    It is working again, can you please tell me what was fix so I know incase this issue happens again.


    Thank

  • Profile Image
    Vanessa_T
    Answered on February 03, 2021 at 04:42 AM

    We had an issue on our backend, unfortunately, due to the technicality of the fix, I'm afraid I am unable to provide you what was done on our backend.

    Don't hesitate to contact us anytime should you need any other assistance.