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ClearSmilesOrthoAsked on February 1, 2021 at 11:24 PM
It appears that the single question format is malfunctioning across several forms under my account. Please advise as users currently cannot use the form nor can I 'edit submission' entries
Page URL: https://form.jotform.com/203000679356856 -
Elton Support Team LeadReplied on February 2, 2021 at 2:32 AM
We are truly sorry for the inconvenience this has caused. The problem is now fixed. Your form should work fine now.
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ClearSmilesOrthoReplied on February 2, 2021 at 4:34 PM
This issue has not been fixed as per my investigations as users still cannot press next- issue has now been resolved following clearing our cache and browsing data
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Elton Support Team LeadReplied on February 2, 2021 at 5:09 PM
We have cleared your form cache, could you please try it again? I think it was only due to cache. We also made necessary tests and everything is working including your forms.
Here's my test with the form you've provided.