*Urgent* Not able to click next or submit the form.

  • jaymeenpambhar
    Asked on February 2, 2021 at 1:04 AM

    Hi,

    We are not able to click on the Next button or submit the form. Please fix asap. PFA link of the form


    https://form.jotform.co/jaymeenpambhar/free-led-upgrade-

  • Elton Support Team Lead
    Replied on February 2, 2021 at 1:23 AM

    We are truly sorry for the inconvenience this has caused. The problem is now fixed. Your forms should work fine now as usual.

  • jaymeenpambhar
    Replied on February 2, 2021 at 1:35 AM

    Thanks, Is there any way I can fix by my own if the same thing happens again ?. Because most of our work is dependent on this and if this gets stopped then we have to process everything manually.

  • Elton Support Team Lead
    Replied on February 2, 2021 at 1:39 AM

    It was a back-end related error so it isn't something that can be fixed on your end. Anyway, the team made necessary tests to prevent this from happening again. Sorry about that.