What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why does Dropbox integration require full access to all of my files and folders?

    Asked by launchcube on November 02, 2013 at 07:15 PM

    Many other apps I link to Dropbox only have access to the folder they use.


    Could you give some information about why Jotform needs access to my whole Dropbox?



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    Answered by khrisell on November 02, 2013 at 08:25 PM


    This will let your Form to create a copy of the submission file to your Dropbox account, for that to be possible, Jotform will require access to your Dropbox.

    Without access, Jotform will not be able to create or send file to your Dropbox account. The authorization you have accepted is for the API connection between application.

    However, we have no direct access to your Dropbox account at all. Your files are safe and accepting the authorization does not mean we can access your files and uploads.

    Please let us know if you need further clarifications.

    Thank you for using Jotform.