Access not through gmail

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    YogiLab
    Asked on February 02, 2021 at 04:31 AM

    Hi,


    I want to change my access to jotform from the automatic connection with gmail and move to email + password.

    But that doesn't seem to work.

    Please make that change in the backend and then I can reset the password if necessary.


    thank you.

  • Profile Image
    Mike_G
    Answered on February 02, 2021 at 05:55 AM

    To my understanding, you are signing in to your Jotform account using your Google account and you prefer to establish a username and password instead.

    Your account username is YogiLab. If you want to establish your account, you can do that by performing a password reset for your account. Follow the instructions in this guide to receive a password reset instruction to the email address linked to your account: How-to-reset-JotForm-account-password

    Please give it a try and let us know if you need any further assistance.