What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Recover deleted submissions

    Asked by Robin34212 on November 02, 2013 at 11:49 PM
    I thought I was deleting one person who had supplied their information twice. But my whole list of 42 people was deleted.Is there any way to recover that information?Please HELP
    Page URL:
    www.DesmondLindsay.org

  • Profile Image
    JotForm Support

    Answered by EltonCris on November 03, 2013 at 07:56 AM

    Hi there!

    Unfortunately deleted submissions can no longer be recovered. If you have notifications set to that form, you have to check the emails sent from that form to be able to retrieved the data.

    May I also suggest you to download your submissions first when you do any changes or deletion so you will get a local copy of the submissions data. How to Download Form Submissions to Excel/CSV/PDF

    Thanks!