Can't get into my account

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    Catie Gleason 
    Asked on February 02, 2021 at 09:28 AM

    i initially signed up through facebook and now when i try and login, the pop up won't work to use facebook to login. When i go to reset my password, i never get the email to reset. I've checked spam as well for the past 2 days and got nothing. Can someone please either reset my password or make the facebook login option work? thanks.

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    Alexander_G
    Answered on February 02, 2021 at 11:40 AM

    Hi, Catie!


    Thank you for reaching out to us.

    Please, clear your browser's cache and try to log in again.

    After that everything should be alright. :)


    The Guide to Clear your Browser Cache!


    Do not hesitate to contact us again if the issue still persists.

    Cheers,

    Alex