Account Suspended

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    Kristin mcintyre 
    Asked on February 02, 2021 at 10:35 AM

    My brand new jotform account is suspended. I am a teacher and shared this form with over 70 students. I need it fixed ASAP!

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    Answered on February 02, 2021 at 12:46 PM

    Hi there,

    Happy to help!

    It looks like your account was automatically suspended by our system in error. We have gone ahead and reactivated your account: you should be able to log in and access your forms without issue now.

    We sincerely apologize for the inconvenience. Please let us know how if we can assist further.