Unable to login

  • Profile Image
    Fabrizio Cardone 
    Asked on February 02, 2021 at 10:36 AM

    Hello,

    I am unable to log in to my profile. I have the password remembered by the browser, yet it's saying it's incorrect. I have now been "blocked" for too many tentatives too.

    Please help.

    Fabrizio

  • Profile Image
    KrisLei
    Answered on February 02, 2021 at 12:55 PM

    Hello Fabrizio,

    I have flushed the failed login attempts on your account, and I have verified that your account is in good standing and on active status. Kindly try to log in again; if the issue persists, please try resetting your password.

    For reference: How to reset Jotform account password

    Please do get back to us if you need further assistance. Thank you.