Form Filled Out Does Not Match Form Downloaded

  • heidiereuter
    Asked on February 2, 2021 at 11:00 AM

    Hi, I have a standard wedding contract that I send clients.

    But, when I download the signed contract from jotform it is my old contract language?

    Why is that?

  • Kat JotForm Support
    Replied on February 2, 2021 at 1:34 PM

    Hi there,

    Happy to help!

    Where are you downloading the contract? Is it from the Notification Email with each submission?

    I am unable to find your account with us: do you currently have a JotForm account? Which form are you experiencing the issue with? If you could send us the Form URL of the form in question, this would be very helpful. Here's where-to-find-my-form-url

    We await your response.