Form Filled Out Does Not Match Form Downloaded

  • Profile Image
    heidiereuter
    Asked on February 02, 2021 at 11:00 AM

    Hi, I have a standard wedding contract that I send clients.

    But, when I download the signed contract from jotform it is my old contract language?

    Why is that?

  • Profile Image
    Katherine_W
    Answered on February 02, 2021 at 01:34 PM

    Hi there,

    Happy to help!

    Where are you downloading the contract? Is it from the Notification Email with each submission?

    I am unable to find your account with us: do you currently have a Jotform account? Which form are you experiencing the issue with? If you could send us the Form URL of the form in question, this would be very helpful. Here's where-to-find-my-form-url

    We await your response.