Does Jotform offer phone support?

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    Lisa LaCon 
    Asked on February 02, 2021 at 11:36 AM
    1. How available is your customer service, in terms of actually speaking with someone?
    2. How does it work if I need to download my own forms?
    3. Is the form to download counted as per page or is it per whole application document?
    4. I understand the difference between HIPPA compliance, but how do you ensure forms are compliant if I decide to go for the Silver package?


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    Bojan_J
    Answered on February 02, 2021 at 02:38 PM

    Greetings.

    How available is your customer service, in terms of actually speaking with someone?

    Jotform does not offer phone support, however, we have 24/7 forum support.

    Since you have posted several questions, we will open new tickets for them. We are working on their replies, and you can access them from the following links:

    How does it work if I need to download my own forms?
    Is the form to download counted as per page or is it per whole application document?

    https://www.jotform.com/answers/2868504

    I understand the difference between HIPPA compliance, but how do you ensure forms are compliant if I decide to go for the Silver package?

    https://www.jotform.com/answers/2868514

    If you have any additional questions, please post them to the appropriate tickets.

    Thank you for your cooperation.