What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Will Forms Disappear While Changing Subscriptions

    Asked by JohnBanks on November 03, 2013 at 09:28 AM

    This is the reply I received back from my previous question "I think that you can switch to your organization Credit Card if it is under your PayPal account. If this is not the case and you can not add the Credit Card to your PayPal account, we can cancel your current subscription, and then you will be able to re-subscribe using your organization Credit Card.

    If you need any further assistance on this, please let us know. We will be happy to help."

     

    My Question now is will I have cancelled my subscription will I be able to Save and use the forms I had already built once I re-subscribe?

     

    Thanks

    John Banks

    National Grange Radio

    credit card style size font Re-subscribe
  • Profile Image

    Answered by Cesar on November 03, 2013 at 12:26 PM

    Hello, 

    My Question now is will I have cancelled my subscription will I be able to Save and use the forms I had already built once I re-subscribe?

    Your forms created during subscription and out of subscription will remain the same, the only thing that will change is the amount of submission that you will be able to receive through your forms while the account has no subscription. 

    If you need further support. Do let us know. Thank you.