Jotform App - Submission Views Issue

  • Profile Image
    Casablanca_Guest
    Asked on February 02, 2021 at 11:46 AM

    I am having an issue with the display when viewing submissions for one of my forms. Can you please tell me how I can fix the view to display by name instead of other form fields? Is there a setting to change the view? This only happens when using the App and only with one of my forms. My other form submissions display correctly.

    Screenshot
  • Profile Image
    Alexander_G
    Answered on February 02, 2021 at 03:28 PM

    Hello, 😀

    Thank you for contacting Jotform.


    I have cloned and tested your form.

    Screenshot:

    1612297539_6019b543698bd_

    It seems I am unable to replicate your issue with the cloned form.

    Could you re-install the APP?


    I hope it works for you.


    Best,

    Alex

  • Profile Image
    Casablanca_Guest
    Answered on February 02, 2021 at 03:55 PM
    Hi have removed and reinstalled the app and I am still having an issue. I
    would like to see the First and Last Name instead of the Guest/Tenant Field
    when I load the submission data.
    ...
  • Profile Image
    Alexander_G
    Answered on February 02, 2021 at 05:22 PM

    Hello,

    I tested your form again.

    If you move the Name to the first position of the form you will be able to see the name as a theme:


    1612304461_6019d04d6bd4a_

    1612304475_6019d05b2fd83_


    Please, give it a try.


    Cheers,

    Alex

  • Profile Image
    Casablanca_Guest
    Answered on February 02, 2021 at 05:33 PM
    Ok, thank you for your help.
    ...