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punyasandhuAsked on February 2, 2021 at 12:18 PM
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KrisLei Jotform SupportReplied on February 2, 2021 at 4:52 PM
Hi,
I can see that you have made a similar ticket: https://www.jotform.com/answers/2868203.
Based on the screenshot that you've provided, it seems that you are Zapier to integrate the form to Podia, correct? By looking at the error message on your screenshot, it looks like Podia requires an email address for the integration to work. Please try to reach out to Podia regarding the error, I'm sorry, but I'm not familiar with the app. In my opinion, you would need to add an email on Podia:
Can you also try to make the email field on your form a required field? For reference: How to Set a Field as Required or Non-Required - JotForm. In this way, you can prevent the users from submitting the form without filling in the email field so that the data will be passed to Podia through the integration.
Please do get back to us if you need further assistance. Thank you.