Getting an over quota page in spite of deleting numerous files

  • Profile Image
    tradeshowjoe
    Asked on February 02, 2021 at 12:52 PM

    Files Deleted and I can't get the form to come back online..... and have

    a client attempting to upload graphic files. They are just getting an over quota

    page in spite of deleting numerous files and clearning cache.



    Dear tradeshowjoe,


    You have currently reached the limits of your account. Your forms are disabled now.


    Upgrade your account today to continue using Jotform; receive submissions, collect payments from your users and have more upload space. Upgrading is quick and easy:

    https://www.jotform.com/upgrade?username=tradeshowjoe


    Thanks for using Jotform,


    Jotform Team

    http://www.jotform.com/

  • Profile Image
    BDAVID
    Answered on February 02, 2021 at 05:27 PM

    Good day, your question has been addressed in the following support ticket: https://www.jotform.com/answers/2868132