Submission storage limit: I cleared submissions but still receiving error message.

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    Asked on February 02, 2021 at 01:47 PM

    I have removed all of my submissions but my account is showing I need to upgrade. What can be done to fix this issue.

    I don't have the form on the website yet. We use it on and off.

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    Answered on February 02, 2021 at 06:05 PM


    Thank you for contacting us.

    I cleared your form cache, could you check if you are still seeing the error message?
    Please let us know if the message would have not disappeared, and we will investigate further.

    Best Regards,