Subscription limit

  • Profile Image
    jenniferkarpan
    Asked on February 02, 2021 at 02:10 PM

    I created a survey and have the free version and now it is saying I am at my subscription limit and have exceeded my quota. How many free votes can I get? I think it has only been around 140 so far. Is there a way to release more in the free version. I deleted all of the submissions so far. Do you have a number I can call into?

    Screenshot
  • Profile Image
    jonathan
    Answered on February 02, 2021 at 06:51 PM

    We apologize for inconvenience. I checked on your account/username jenniferkarpan and it is active and forms are available.

    It appears you were able to resolved already when you upgraded the subscription to paid plan.

    Please let us know if you need further assistance.