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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Jotmap frozes when clicking on Geocoding map button

    Asked by COREVI on November 03, 2013 at 03:42 PM

    I have been trying to get an automatically generated map of my submissions based on a location created with a google map in the form using the geocoding found in one of the threads here. Even though the descriptions doesn't sound like it will do what I want, I still decided to try Jotmap, but it has been frozen for a long time. I select my address field (GeoLocation) and the title field and click create and it just spins and spins. I tried cancelling a few times but I haven't had any luck. Perhaps my database is too big?

    Screenshot
    Submissions address field create map
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    Answered by jeanettebmz on November 03, 2013 at 07:17 PM

    You are much right, I was able to reproduce the issue.

     

    Therefore I'm escalating this to our dev team. You should hear about any update on this thread

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    Answered by prioritydispatch on December 16, 2014 at 02:05 PM

    any updates on this? or its not working or no support on jotmap?
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    JotForm Support

    Answered by david on December 16, 2014 at 02:38 PM

    Hi,

    Unfortunately I cannot say when or if our development team will be able to get to this.  I did just test the app again and it does not freeze anymore but it does appear to only load the markers and not the map:

    I went ahead and moved your request to a new thread so that I may forward your new request to have this looked at to our developers.

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    Answered by prioritydispatch on December 16, 2014 at 06:19 PM

    thank you, would suggest any other alternative to this?

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    JotForm Support Manager

    Answered by Jeanette on December 16, 2014 at 06:47 PM

    Not sure if this will work for you, but you could add a geolocation widget to the form, such as this one:

    http://widgets.jotform.com/widget/address_map_locator

    There are others you might want to try:

    http://widgets.jotform.com/search/location

     

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    Answered by john_gonzalez428 on March 20, 2016 at 08:56 AM

    Hello, is there still no update to this JotMap Issue?

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    Answered by Ben on March 20, 2016 at 09:20 AM

    Until our developers update the thread about it being resolved the issue is still present. I can only recommend that you try the widgets recommended by my manager above:

    http://widgets.jotform.com/widget/address_map_locator

    There are others you might want to try:

    http://widgets.jotform.com/search/location

    Please do note that the same app is not created by JotForm developers and that as such any updates to happen would require the original developer to issue the same. The widgets above are however created by JotForm so they are the best option to go with.