I am unable to see the customer signature on my customer intake form, after the customer submits the form. It shows a small box with the top right cor

  • Jerlerick James
    Asked on February 2, 2021 at 2:36 PM
  • Laura JotForm Support
    Replied on February 2, 2021 at 7:30 PM

    Hi,

    Thank you for contacting us.

    Could you try unticking the following boxes on your account's settings page?

    1612312188 6019ee7c57174 settings2 Screenshot 10
    After that, please try and see if you are able to see the signatures.
    Please let us know how it goes, and if you would still not be able to see the signature, please inform us so that we can investigate further.

    Best Regards,

  • jerlerickjames
    Replied on February 3, 2021 at 9:20 AM

    That worked, thank you!