Form is not working

  • alphanupe
    Asked on February 2, 2021 at 2:39 PM

    Form is not completing. It says please wait and never goes through. I do not want a payment method on it.

  • Elton Support Team Lead
    Replied on February 2, 2021 at 7:26 PM

    It is probably because you're using the Square payment field and the integration is incomplete. If you don't want to use online payment, you can delete your Square payment field and replace it with Purchase Order. Purchase Order doesn't have a payment gateway so the form can be submitted normally. Don't worry about your configured products, it will be automatically created as soon as you add Purchase Order to your form.

    Here's how:

    Delete the Square payment field in your form

    02032021 4bUUMavuDx Screenshot 10

    Then add Purchase Order to your form

    02032021 OyeqBiQYgK Screenshot 21

  • alphanupe
    Replied on February 2, 2021 at 8:11 PM
    Thanks
    ...