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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Customers receiving "merchant error" when they try to pay with the "Paypal Pro" thing

    Asked by zigzagultimate on November 03, 2013 at 05:22 PM

    If they click on "paypal" its fine. Its only if they try to pay with a credit card that there is an error.

    Page URL:
    http://www.jotform.com//?formID=30666557840158

    credit card
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    Answered by jeanettebmz on November 03, 2013 at 08:55 PM

    Can you please try post an image of the error? Please follow the instructions on this thread in order to post the image